Privacy Policy – x111 com Pakistan Gaming Platform

1 Introduction

This Privacy Policy applies to all services offered by x111 com, including the main website at x111com.onl, the mobile-web interface and the dedicated Android app. By registering an account or using any feature of the platform, you confirm that you have read this policy and consent to the collection and use of your personal data as described here.

x111 com is operated as a gaming and entertainment platform for adult players in Pakistan. All account transactions are processed in Pakistani Rupees (PKR). The personal data we collect is directly connected to delivering this service — we do not collect data beyond what is reasonably necessary to run the platform, keep your account secure and maintain the quality of our services.

If you have any questions about how x111 com handles your personal information, please contact our support team before registering. Details are provided in Section 12 of this policy.

2 Data We Collect

x111 com collects personal data in two main ways: information you provide directly when using the platform and information that is collected automatically as part of normal platform operation.

Information you provide directly:

• Full name, date of birth and gender provided during account registration
• Contact details including mobile number and email address
• Identity verification documents where requested (such as CNIC or passport details)
• Payment account identifiers for JazzCash, Easypaisa, Raast, bank accounts or card details used for PKR deposits and withdrawals
• Communications you send to x111 com support, including live chat transcripts and email exchanges
• Responsible gaming preferences and self-imposed limits set within your account dashboard

Information collected automatically:

• Device identifiers, operating system and browser type
• IP address and approximate geographic location
• Session data including login timestamps, pages visited and time spent on platform features
• Game activity logs including bet amounts, game types played and session durations
• Cookie data and similar tracking technologies as described in Section 5

3 How We Use Your Data

x111 com uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that go beyond what is reasonably necessary to provide and improve the platform. The primary purposes for which we process your data are as follows:

• Account management: Creating and maintaining your registered account, verifying your identity and age, and keeping your account details up to date.
• Payment processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers and other supported methods.
• Platform delivery: Enabling you to access sports betting on cricket, PSL, T20 matches and other events, live casino games, fish games, bingo, slots and arcade games.
• Security and fraud prevention: Monitoring account activity for unusual patterns, verifying payment sources and protecting against unauthorised access or fraudulent transactions.
• Responsible gaming support: Using your game activity data to support the self-imposed limits and tools you set through your account dashboard.
• Customer support: Responding to queries, complaints and requests submitted through live chat or support email.
• Promotional communications: Sending you information about bonuses, promotions and platform updates where you have opted in to receive such communications. You can opt out at any time.
• Platform improvement: Using aggregated, anonymised analytics to understand how players use the platform and improve the overall experience.

We do not use your personal data for automated decision-making that has a significant legal or similarly significant effect on you without human review and, where required, your explicit consent.

4 Payment Data

Processing PKR transactions is a core part of the x111 com service. When you deposit or withdraw funds we collect the payment account details necessary to complete the transaction. For JazzCash and Easypaisa this includes your registered mobile number. For bank transfers this includes your account number and bank name. For card payments this includes the card number, expiry date and billing details.

x111 com does not store full card numbers or complete payment credentials on its own servers following transaction completion. Payment processing is handled through verified, secure payment gateways that maintain their own data security standards.

• All payment data is transmitted over encrypted connections.
• Withdrawal requests are only processed to a payment account registered in your own name, consistent with our anti-money laundering obligations.
• Payment records are retained for the period necessary to comply with financial record-keeping requirements.

5 Cookies & Tracking Technologies

x111 com uses cookies and similar technologies to operate the platform, remember your session and understand how players interact with different features. Cookies are small data files stored on your device when you visit the site.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session authentication tokens, language preferences and security cookies. The platform cannot operate correctly without them.
• Analytics cookies: Used to collect aggregated information about how players navigate the platform, which pages are visited most and where users drop off. This data is anonymised and used purely to improve the platform.
• Preference cookies: Store your display settings and any preferences you have set within your account dashboard.

You can control cookie settings through your browser. Disabling non-essential cookies will not prevent you from using the platform, though some features may not function as intended if all cookies are blocked. Please note that disabling essential cookies may affect your ability to stay logged in or complete transactions.

6 Data Sharing

x111 com does not sell, rent or trade your personal data to third parties for marketing or commercial purposes. Your data is only shared in the following limited circumstances:

• Payment processors: We share the payment details necessary to complete your PKR deposit or withdrawal with our verified payment partners including JazzCash, Easypaisa and banking networks. These partners process your payment data under their own privacy policies.
• Identity verification providers: Where identity verification is required, we may share documents with a third-party verification service. These providers are bound by strict confidentiality obligations.
• Technology and hosting providers: We use third-party infrastructure providers to host the platform and associated databases. These providers have no independent access to your data for their own purposes.
• Legal obligations: We may disclose your personal data if required to do so by a valid legal process, court order or to protect against fraud, security threats or illegal activity.

In all cases where third parties handle your data on our behalf, they are contractually required to protect it with an equivalent level of care to that described in this policy.

7 Data Retention

x111 com retains your personal data for as long as your account is active and for a reasonable period thereafter, or for as long as is necessary to comply with applicable legal and financial record-keeping obligations.

• Account data is retained for the duration of your registered account and for a standard period following account closure.
• Financial transaction records, including PKR deposit and withdrawal history, are retained for the period required under applicable financial regulations.
• Support communications are retained for a reasonable period to allow follow-up and dispute resolution.
• Game activity logs are retained as part of your account history for responsible gaming monitoring and dispute resolution purposes.

When data is no longer required, it is securely deleted or anonymised. You may also submit a deletion request as described in Section 9 below.

8 Security Measures

x111 com applies a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

• TLS encryption for all data transmitted between your device and our platform
• Secure server infrastructure with access controls limiting who can view personal data
• Regular security monitoring and activity logging to detect unusual access patterns
• Two-factor authentication options for account login to add an extra layer of protection
• Secure, verified payment gateways for all PKR transactions

While x111 com takes data security seriously and invests in appropriate protective measures, no internet-connected system can guarantee absolute security. You also play an important role by keeping your own account password secure and not sharing it with anyone.

9 Your Rights

As a registered player at x111 com you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data x111 com holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: You can request that your personal data be deleted. Requests will be processed subject to any legal obligations that require us to retain certain records.
• Right to restrict processing: You can request that we limit the use of your personal data in certain circumstances while a query or complaint is being resolved.
• Right to withdraw consent: Where data processing is based on your consent — for example, receiving promotional communications — you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact x111 com support. We aim to respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be processed.

10 Minors

x111 com is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the platform or provided personal information without your consent, please contact us immediately so that the account can be reviewed and any data removed.

We take age verification seriously and reserve the right to request proof of age at any time during the account lifecycle. Accounts where age cannot be confirmed will be restricted until verification is completed.

11 Policy Updates

x111 com may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable legal requirements. When material changes are made, registered players will be notified via their registered contact details. The updated policy will be published on this page with a revised effective date.

Continuing to use x111 com after an updated Privacy Policy has been published will be treated as your acceptance of the revised terms. If you do not agree with a material change, you should stop using the platform and contact support to request account closure.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights or want to raise a concern about how your personal information has been handled, please get in touch with the x111 com support team.

• Live Chat: Available through the platform dashboard during support hours
• Support Email: [email protected]
• FAQ: Visit our FAQ page for answers to common privacy and account questions